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Shipping & Returns

Shipping Information

Production time is 5-10 business days on "made to order" items.

U.S. Shipping
All U.S. orders will ship via USPS  Flat Rate Priority with tracking. You will receive an email notification when your package ships, your tracking information will be in that notification. 

International Shipping
International orders will ship via USPS International mail and can range anywhere from 1 week to 6 weeks of shipping time depending on your location and customs. You will receive an email notification from your package ships, your tracking information will be in that notification. 

Returns & Exchanges

Items that arrive damaged can be returned for a replacement up to 7 days after the arrival of your purchase. Please email shopmoonage@gmail.com  for the return process.

Jewelry Sizing
Size of jewelry is the buyers responsibility, if you're not sure see a jeweler or use measuring tape & a size converter. If the size of your piece does not work, it can be re-sized for a fee of $35 and shipping will be covered by the buyer. However, please note that not all items can be re-sized, some items would require you to have an entirely new piece made at the original cost.